JCKL Policies and Procedures

By booking a study room, you agree to the following:

• When not reserved, study rooms are available on a first come, first serve basis.
• Study room users without reservations must leave immediately when requested by an individual or group with proof of a valid reservation.
• Vacate the room promptly when your reservation period ends so that the next individual or group can have their full time.
• Do not start a timed test or other activity that will extend beyond your reserved time. If there is another reservation, you will be asked to leave.
• Rooms are meant to be shared by as many students as possible. Back-to-back and/or multiple reservations by a group beyond the daily two hour limit are not allowed even if different people in the group are reserving the room. Such reservations may be canceled by library staff.
• The library reserves the right to remove unattended belongings if the reservation period is expired and the room is reserved by another patron. Belongings may be claimed at the Information Desk lost and found.
• The library assumes no responsibility for unattended personal belongings.
• Study rooms are not intended to provide privacy. Library staff may enter the rooms as needed for security, maintenance, or other issues.
• Children and service animals may not be left alone in study rooms at any time.
• Respect the equipment and furnishings. You will be held responsible for any damage to the equipment, furniture, or the room itself during your reservation.
• Please clean up the room before you leave so that it is ready for the next user. This includes erasing the white board.
• Respect others studying nearby and keep the noise down. The study rooms are not sound-proof.
• If you are unable to resolve a dispute over the use of a room, please seek assistance at the Information Desk on the first floor.

Failure to follow these policies may result in a temporary or permanent suspension of access to the study rooms. Your cooperation and courtesy are appreciated.

All library charges (fines, replacement fees, etc.) are sent to Student Financial Services.  Fees and fines may be paid at Student Financial Services or through your MyCentral account.

Approved by Library Services Council, August 4, 2016

Updated May 10, 2022

• A late fee of $1 per day will be charged if you do not return the laptop, with peripherals and accessories, on time. The maximum late fee is $60. 
• The billing charge for an unreturned laptop is $100.
• Lost or damaged peripheral devices will be charged at the following rates
  • Power cord: $35.00

Approved by JCKL Council, Aug. 5, 2019, updated July 20, 2021, updated May 10, 2022

The Library has an obligation to maintain a welcoming, comfortable, safe, and harassment-free environment for library patrons and university employees. Usage of library computers must support such an environment.

The James C. Kirkpatrick Library complies with all UCM policies and regulations, including the following:

• Acceptable Use Policy

In addition to university policies, the following expectations concerning computer and internet use apply:

• In keeping with the spirit of UCM’s values, we expect library users to be guided by courtesy, sensitivity, and respect for others when accessing and viewing Internet material and using library computers in general.
• Users may not maliciously access, alter, damage, or destroy any computer system, network, program, or data.
• Computers may not be used for commercial purposes or in violation of state or federal laws or applicable university policies.
• Every effort is made to keep the computer workstations and printers updated and in good working condition. The Library, however, is not responsible for equipment failures and network outages that result in lost data and uncompleted work. The Library is not responsible for any personal information transmitted by computer users over Library networks, including passwords and other personal identifiers.
• Users should observe applicable intellectual property laws, including United States copyright laws.
• Users must adhere to electronic resource licenses, agreements, and guidelines, including those limiting or prohibiting systematic download, duplication, transfer, sale, or commercial exploitation.
• Computers are intended for research, scholarship, and other academic work.
• While the James C. Kirkpatrick Library supports open access to the Internet, employees may ask a public access computer user to vacate a computer for the following reasons:
  • Priority is given to those using government resources
  • A 30-minute time limit may be imposed when others are waiting
  • Use of computers for chat room messaging, social media communications, games, and commerce is not permitted
• Please see the James C. Kirkpatrick Library Patron Behavior Guidelines for additional information.

Approved by LSC 9-12-2023

• A replacement fee of $75.00 will be applied for each item reported lost.
• Replacement fees for technology may vary.
• JCKL will not accept replacement copies of library materials in lieu of lost/damaged item fees.
• For each lost item returned in good condition, the lost fee will be waived, however overdue fees may apply.
• Lost books that are returned within one (1) year from the due date will be refunded the replacement fee.
• Lost technology items that are returned within six (6) months from the due date will be refunded the replacement fee minus the overdue fine.

Approved by Library Services Council, January 7, 2017,

updated September 22, 2017, updated October 12, 2021, updated May 10, 2022

• The Library limits technical support to ensuring the Office of Technology-approved system on the device is operational.
• Students, faculty and staff take full responsibility for the compatibility of any software or media they may use with library technology.

Approved by LSC, Aug. 4, 2016

Updated July 20, 2021, December 12, 2024

When a library patron believes that a library fine and/or fee regarding the use of library materials is incorrect, they may initiate an appeal.

The library patron must fill out and submit the Library Patron Fines & Fees Appeal Form.  When appropriate, copies of fine/fee payment or other appropriate documents must be included in the form to support an appeal.

The appeal will be reviewed by the Library Fines & Fees Appeals Committee.  The Board will review the appeal and make a determination within 3 working days of the appeal submission.  A student may request an expedited appeal if warranted. The Client Services Manager will contact the patron by UCM email. The Board reserves the right to request more information and may contact the patron as needed.  The burden of proof in the appeal process lies solely with the individual raising the appeal.

Approved by LSC on Aug. 4, 2016, rev. by JCKL Council on Aug. 6, 2018

Updated May 10, 2022

Interlibrary Loan (ILL), a division of JCKL Client Services, provides materials for patrons which are not available in UCM’s collection. This is accomplished through the borrowing and lending of items in cooperation with other libraries.

I.    Borrowing

• Any student, faculty, staff, alumni, emeritus, or current public patron may use Interlibrary Loan service.
• Materials not owned or available by JCKL will be requested for borrowing by Interlibrary Loan staff.
• JCKL will make the best effort to obtain materials you request, but cannot guarantee that the request will be filled.
• The loan period is determined by the lending library but usually ranges from one to four weeks. Renewal requests are accepted per the lending library's policy.

• Patrons must abide by any use restrictions imposed by the lending library. Any restrictions will be clearly relayed to JCKL patrons.
• The JCKL currently covers ILL charges for UCM students, faculty and staff. Public patrons are charged the amount the lending library specifies.
• Interlibrary Loan adheres to copyright law.

II.   Lending

• All circulating materials within the collection are available for lending.  Specific items not available for lending include: software, bound journals, items on course reserves and special collections material.

• All materials sent out on Interlibrary Loan will be for a period of four weeks. Books may be renewed one time, unless a hold has been placed on the book by a UCM patron.  Any materials that UCM has loaned to another library are subject to recall at any time.

• Charges for loans are:
  • Reciprocal library partners:  Free
  • Non-reciprocal library partners: $20.00 per loan
• Charges for articles or book chapters are:
  •  Reciprocal library partners:  Free
  •  Non-reciprocal library partners: $15.00 per article or book chapter
• Requests are accepted through OCLC or email.

III.   Interlibrary Loan Patron Data Retention

In accordance with the Missouri Secretary of State Interlibrary Loan (ILL) Requests Agency Records Disposition Schedule Series 1158, James C. Kirkpatrick Library (JCKL) will not retain patron interlibrary loan data longer than three fiscal years.

JCKL will have the OCLC Tipasa Interlibrary Loan system set to follow this length of time for record retention. Patron record histories older than three years will be deleted from the system. De-identified Interlibrary Loan usage statistics will be retained for analytical purposes.

 LSC approved Oct. 3, 2016, Reviewed and updated by LSC Sept. 12, 2023

Non-Reciprocal Library Fees - JCKL Council approved Jan. 7, 2019

Patron Data Retention - LSC approved Feb. 24, 2021

 

JCKL offers a Course Reserves service whereby student course content is made available by instructional faculty through JCKL without requiring students to purchase course content. A single copy of the course content, usually an electronic copy of an article, part of a book, etc. from the JCKL collections may be placed on Reserve for a particular course.

Eligible Materials to be Placed on Course Reserves

In adherence with the Copyright Laws as outlined in Title 17 of the United States Code and the UCM Copyright & Fair Use Policy the following materials in brief are eligible to be placed on Course Reserves.

• Required reading for courses being taught in the current semester.
• Materials not available in quantity.
• Electronic copies of articles or chapters of books, or photocopies of content owned by JCKL.
• CDs, DVDs, and other media supported by UCM.

Materials that Generally Cannot be Placed on Course Reserves

• Periodicals / Journals
• Non-circulating books
• Reference Materials
• Textbooks
• Workbooks

Course Reserves Options

JCKL offers course reserves in electronic or physical format. Electronic format, when available, is strongly encouraged as it enables simultaneous multi-user access to the information.

Electronic Reserves

All requests for articles or chapters of books will be processed in electronic format if held as part of JCKL collections. If the material is not available in electronic format then a physical copy of the material will be placed in Course Reserve as outlined below.

Electronic course reserves (E-Course Reserves) are accessible to students enrolled in a relevant course through the course’s Blackboard site. Course Reserves staff will provide to faculty the files or links for faculty to upload into Blackboard.

Physical Reserve Options

Placing physical format(s) of items on Course Reserves is available only when an entire text, video, etc. is needed for a course and there is no electronic equivalent.

Physical course reserves are linked to the Course Reserves feature of the library discovery system. Physical course reserves items are located on the course reserves open shelves located by the Information Desk on the first floor of JCKL. Students may check-out course reserves using their UCM ID. Instructors determine the length of time a physical item may check out: 2 hours, 1 day, 3 days or 7 days.

Course Reserves Timeframe and Item Removal

Course reserves items are offered for the current semester (Fall, Spring, or Summer) and will be automatically removed at the end of the semester. If an instructor wishes to renew the course reserves item(s) from one semester to the next, please re-submit the request(s) using the Course Reserves form.

Deadlines for Submitting Course Reserves

Course Reserves requests must be submitted 3 working days prior to when the items are needed for a course. This requirement ensures library employees properly prepare items for student access. Any issues or problems with the Course Reserve request will be communicated to the faculty member requesting the reserves. Course Reserves staff will work with instructors to resolve issues whenever possible.

Submitting a Course Reserves request

Use the Course Reserves form to submit requests. Any questions on course reserves can be emailed to Teresa Heater or call 660-543-4194.

Faculty Personal Copies for Course Reserves

The library will endeavor to use library-owned or licensed materials for Course Reserves when possible. JCKL will only accept a faculty member’s personal copy of an item placed on Course Reserves when:

• Acquiring a library purchased copy is not possible (item is out of print or no modern format is available), or
• A library-owned copy cannot be made available by the time needed, or
• The item requested to be placed on Course Reserves is an item not generally placed on Course Reserves as outlined above.

In most situations upon placement of a faculty personal copy on Course Reserves, the library will either purchase a copy of a title needed for a course or point to electronically available resources if already available. Once a library-owned or licensed item is available on Course Reserves, the personal copy will be returned to the lending instructional faculty. Your Liaison Librarian will assist with acquiring course reserves materials if the library does not already own or have access to the needed information. If personal copies of a physical item from an instructor are placed on Course Reserves, JCKL does not assume responsibility for any damage or loss.

Multiple Copies Policy

JCKL strongly discourages providing multiple copies of a physical item for Course Reserves.  Accommodations may be made if the title is out of print and may be reevaluated on a case by case basis should the situation arise in the future.

Course Reserves Usage Statistics

At the end of the semester, JCKL will share usage information when available to the instructor.  This information will help with determining optimal ways to make information available to students for their coursework.

Approved by LSC 8/2/17

JCKL delivers library materials for current faculty, staff, and teaching graduate assistants to support instruction and research needs.  The service is available at UCM Warrensburg and UCM Lee's Summit campus locations.

To make delivery requests, take the following steps:

• Fill out the Delivery Services Form.  Requests for UCM Warrensburg must be made 24 hours in advance.  Requests going to UCM Lee's Summit require 48 hours notice during the work week in order to send material by UCM courier.
• If the need is under the 24 hour requirement, faculty, staff and teaching graduate assistants are welcome to come to the library for help with accessing teaching materials.       
  • Phone: 660-543-4508
  • Client Services Desk 

Requests made by phone or in person must provide the following information:

• Patron name and ID number
• Department and phone number
• Delivery point
• Delivery date
• Title and Call Number

JCKL staff will deliver materials at designated locations on the Warrensburg campus. 

PLEASE NOTE: The library does not make automatic rounds throughout campus.  Delivery Services requests must include dates and locations for drop-off.  

James C. Kirkpatrick Library resources, services, and facilities are provided to support the academic mission of the University of Central Missouri.

All patrons have the right to use the Library for academic purposes in an environment that is safe, comfortable, and respectful and allows quiet study and research.

Library staff and/or Public Safety personnel will act to maintain or restore the quiet academic environment and will address any activity that disturbs others, interferes with library operations, damages the building or its contents, or any other behavior generally considered inappropriate in a public place.

Patrons are encouraged to bring any concerns to the attention of Library staff. Causing a disturbance, failing to comply with a request to restore order, and/or showing disrespect for fellow patrons or Library staff may result in restriction of Library privileges, removal from the Library, and/or removal from campus.

The James C. Kirkpatrick Library complies with all UCM policies and regulations, including the following:

• Alcohol Policy
• Illegal and Controlled Drugs Policy
• Use of Tobacco Policy
• Discrimination and Harassment Procedure for Reporting and Investigating Complaints
• Explosives and Weapons
• Campus Posting Procedure

In addition to university policies, the following expectations concerning library use and conduct apply:

Children in the Library

• The safety of children in the library is of primary concern. The library cannot assume responsibility for the safety of unattended children. All activities of children under the age of 14 must be supervised by an accompanying, responsible adult.

Food and Drink

• Food and drink are allowed in the building. Drinks should be in closed containers. Litter should be disposed of in trash containers, and spills should be reported to the 1st floor Information Desk. 

Noise Level and Cell Phone Use

• The 3rd floor is the library’s designated Quiet Floor. Normal conversational noise is expected on the 1st and 2nd floors.
• Courteous cell phone use is required.  Library patrons should show consideration of other library patrons by conducting conversation in a quiet voice

Use of Electrical Outlets

• Electrical cords and power strips attached to laptop computers, tablets, etc. may not be draped across aisles or arranged in any fashion that constitutes a hazard. 
• Library patrons may not unplug library equipment such as copiers, workstations, or other peripherals in order to access an outlet for personal use.

 Disruptive Behavior

Acceptable behavior maintains a safe, comfortable, and respectful environment that allows quiet study and research. Unacceptable behaviors are those that, in the assessment of the Library staff, impair the safe and effective use of the library and its shared resources. Disruptive behavior will not be tolerated. Disruptive behavior includes any of the following but is not limited to:

• activity that interferes with the rights of other patrons to use the library;
• activity that disrupts the normal functioning of the library;
• activity that could result in physical, emotional, or mental injury to oneself or others;
• activity that could result in damage to library facilities, equipment, or materials.
• misusing library facilities or property
• interfering with another person’s use of the library or with the library staff’s performance of their duties
• arguing, fighting, or any activity that creates excessive noise or commotion detrimental to the work of library users;
• abusing, threatening, or intimidating library users or staff through language or action;
• engaging in sexual harassment or overt sexual behavior;
• bringing weapons (real or simulated) into the library;
• displaying overt signs of substance abuse, including drunkenness;
• using audio devices or other electronic devices that create excessive noise or in any other way disrupt the work of library users;
• using bicycles, skateboards, scooters, in-line skates, etc. in the building;
• refusing to leave the building at closing time or as directed by library personnel;
• bringing pets except service animals into the building;

  • selling or soliciting in the library building without the permission of the University Librarian. Examples of soliciting include but are not limited to:

  • leaving ads or flyers on tables or personally handing out such materials

  • unauthorized posting to display boards

  • requesting participation in questionnaires or surveys, etc.

• any other illegal acts or conduct violating federal, state, or local law, ordinance, or regulation.

Enforcement

• Any library user may be asked to provide photo identification by a member of the library staff.
• Library users are to report disruptive behavior to team members at the Information Desk.
• Library personnel reserve the right to ask patrons to leave the building if disruptive or unacceptable behavior occurs.
• A library staff member who observes disruptive behavior will notify the individual or individuals violating the standards of conduct. In some cases, a verbal warning will suffice.
• If the Library staff determines that the misconduct is an extreme case of policy violation, including repeated warnings over a period of time, Public Safety will be called immediately without giving notice to the patron.
• Incidents of disruptive behavior will be reported using the Library Security/Incident Report Form and to the Office of the University Librarian. Library personnel may also contact Public Safety.  Additional disciplinary action by the university may ensue.

Approved by LSC 10-6-2014

Updated and approved by LSC 9-12-23