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Using Library Resources & Services

Off-Campus Database Access

Most (but not all) library databases are available off-campus. To use library databases, patrons must either use a computer on the UCM campus or enter their UCM network username and password.  UCM student username and password formats are described below

Username

Username = three initials of name + last 4 digits of Student 700 number, + 0

Example: abc12340

Students with no middle initial are assigned an "x"

Example: axc12340

Note: Some returning students may need to use the last four digits from their Social Security Number instead of their 700 number. 

Password

Password = your selected network password.

This initial default password must be changed to a personally selected password prior to accessing any library databases. Your password can be changed via the "Network Password Change" tab in MyCentral.

Contact the Technology Support Center

If all efforts to log in fail, contact the Technology Support Center at 660-543-4357 (24 hours a day, 7 days a week).   Email inquiries may be sent to tsc@ucmo.edu.  Walk-in help is available Ward Edwards 0800 from 7:00 am to 7:00 pm Monday through Friday, and weekends by appointment (hours vary for summer sessions and breaks).  More information regarding Tech Support is available online at http://www.ucmo.edu/ot.

Can't Get to Login Screen?

You're most likely behind a firewall that blocks the ports needed to use the proxy server. This is very common in public K-12 schools. In order to use library resources, the network administrator will need to open up ports 2048 through 2648.

How to Print

JCKL provides a printing services for students using the WEPA print management system. This page contains basic information about printing at JCKL using WEPA. For additional assistance, feel free to contact JCKL personnel for assistance.

To print, follow these steps to print from any computer or device.

Create Your Account

First-time users must create a WEPA account at any WEPA print station or online at wepanow.com. For faster login, tag a magnetic card like your UCM ID using the Tag Card icon at a WEPA print station.

Upload Your Documents

Send your documents to the WEPA print cloud using any of the following methods:

USB Drive

Insert your USB drive directly into the WEPA print station and select a document.

Web Upload

Log in at wepanow.com/webupload. Select your documents and "send to WEPA."

File >> Print

Open your document, choose File >> Print, and select the WEPA printer. You must choose black and white or color at this point. The WEPA printers have been preinstalled on all JCKL computers. To install it on your personal computer, go to wepanow.com/printapp.

Cloud

Log in to your Google Drive, OneDrive, or Dropbox account at a WEPA print station and select your documents.

Email

Using your UCM email account, email your documents to print@wepanow.com.

Mobile

Download the WEPA Print mobile app from your device's app store and follow the instructions.

Log In At Any WEPA Print Station

Enter your username and password. Or, if you've tagged a card, simply swipe your card.

Print Your Documents

Pay using a credit/debit card or your WEPA account. UCM CentralCash is not supported at this time.

Webcams

JCKL's webcams are standard USB plug-and-play webcams. To use the webcams, start your computer and log in. Once it is fully started, plug the webcam into any USB port. The device will automatically install. The computer may or may not give any indication that the device is installing and might not need to install at all if a similar webcam has been used on the computer in the past. Wait at least 60 seconds after plugging in the webcam just to be sure.

The webcam will start working automatically once camera-enabled software (Skype, Hangouts, etc.) is accessed on the computer. At that point, the LED on the camera will light up to indicate that it is working. 

Headsets

JCKL's headsets use standard 3.5mm audio connectors. The lab and study room computers at JCKL have Universal Audio Ports located on the front of the PC tower. This is a single audio port that can support any kind of audio device. To use a JCKL headset, log into the computer. Once the computer has fully started, plug in your device. A popup dialog should appear that looks like this:

Audio device dialog

Select the Headphones/Headset option and click OK. Your headset should work as normal.

The PCs also have a standard audio output port on the back of the tower that supports listening devices like speakers and headphones. It does not support microphones or other input devices.

Technical Support

JCKL staff have limited ability to provide technical support for computer issues. Staff in the computer lab will help in the following ways:

  • WEPA printing assistance within the Harmon Computer Commons
  • Scanning assistance within the second floor Productivity Center
  • Help using software within the HCC
  • Basic hardware troubleshooting for JCKL computer labs, such as making sure cables are properly connected
  • Basic troubleshooting for classroom podium equipment, computers, and projectors

JCKL staff are not able to provide the following assistance and will escalate these issues to the Technology Support Center:

  • Software installation
  • Troubleshooting faculty and staff office computers

In general, the Harmon Computer Commons is the only area where staff can provide point-of-need assistance.

For all other issues, contact the Technology Support Center at tsc@ucmo.edu or 660-543-4357.